PLEASE READ!

Welcome to the Information Technology Help Desk. Help Desk is an online tool that is used for requesting assistance for your technology concerns in your location. Log into your account with the same log in credentials you use every morning to log into your computers.

If this is your first time logging into Web Help Desk, PLEASE update your profile first. Click on the PROFILE tab and under Location select your School and hit Save. If you do not update and save your profile, you will NOT be able to submit a ticket. PLEASE select the PROFILE tab after logging in to update your information.

(Note: You do not need to put your complete e-mail address as your username.)

Once you have logged into the system, you can then submit a ticket and track the status of an existing ticket.

If you have any questions about the Web Help Desk portal, please e-mail helpdesk@plainfield.k12.nj.us.

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If checked, an authentication token will be stored in a cookie in your browser for the next two weeks, preventing the need to re-enter your login credentials when your session expires. Logging out will clear the authentication cookie.

Do not check this option if you are using a public computer.
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